What Do You Expect?

On November 6th, 2013, posted in: BIZ-TIP, Productivity by 0 Comment

Unmet expectations can cause major problems in many kinds of relationships, including those between you and your clients.  Being clearPicture1 about what is expected on both sides will help alleviate problems later on.

Some tips to achieve agreement:

  • Have an engagement letter that specifies what each party will do
  • Thoroughly discuss the process and follow the discussion with a detailed email
  • Update responsibilities and expectations as needed

If you ever discover you’re having a challenge meeting the agreed upon expectations, communicate as soon as possible.  If you know you’re not going to meet a deadline, advance notice may allow the client to adjust his or her plans or, at least, the expectations.

Encourage your clients to do the same.

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